Capability 14

Necklace Repair
Rejoined. Reset. Returned.

Chain breaks, pendant bail failures, clasp problems, and length adjustments handled across delicate to heavy-gauge necklaces.

Overview

Engineered for
retail programs.

Necklace repair frequently arrives bundled — a snapped chain often comes with a worn clasp and a loose pendant bail. We diagnose and quote the full repair scope at intake so the customer authorizes one job, not three.

Heavy chains, hollow chains, and pendant-loaded chains each require a different solder approach. Our chain bench routes by construction type before the job hits the torch or laser.

What we execute

Inside the
necklace repair bench.

Every job is bench-executed by senior jewelers — never outsourced, never automated past the standards of fine jewelry.

Broken chain soldering across all constructions
Pendant bail repair and replacement
Necklace shortening and lengthening
Clasp replacement and upgrade
Safety-chain installation
Lariat and Y-necklace rebuilds
Multi-strand necklace re-stringing
Layering-collision damage repair
Workflow

How the job
moves through.

01

Insured Intake

Pieces logged, photographed, and assigned a tracked job ticket on arrival.

02

Bench Execution

Routed to the senior jeweler matched to the repair discipline required.

03

Multi-Point QC

Second-jeweler inspection against original photos and your program spec.

04

Branded Return

Cleaned, polished, packaged in your branded materials, insured back to store.

Partner With RJS

Ready to add necklace repair to your
repair program?

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