Reeds Jewelers
Jewelry Repair.
Reeds Jewelers ring repair, resizing, and stone service on a master bench — insured mail-in nationwide, with written pricing before any bench work begins.
RJS Repair Jewelry Solutions repairs Reeds Jewelers pieces — engagement rings, wedding bands, heirloom fashion jewelry, gemstone rings, and gold chains — from a centralized bench in Hollywood, Florida, with insured mail-in service nationwide. RJS has been on the bench since 2002, is Lloyd's of London insured, and has provided repair services for major national jewelry retailers for more than 15 years.
Reeds Jewelers,
on a master bench.
Reeds carries a wide mix — modern bridal, classic gold and diamond fashion pieces, and heirloom-adjacent designs that customers wear for decades. That range produces a broad repair menu: prong retipping on older bridal mountings, sizing on solid gold shanks, and chain and clasp repair on longer-worn pendants. Heirloom pieces often need chain splicing, worn-bail replacement, and stone tightening on settings that have quietly loosened over years of wear.
Colored-gemstone fashion rings from Reeds — sapphire, ruby, and morganite — come in for accent tightening and bezel repair. We use stone-safe heat control on colored gems and confirm any replacement stone spec with the owner in writing before sourcing.
Lloyd's of London insured. 20+ years on the bench. 50,000+ pieces processed annually under documented chain of custody.
Service work
Reeds Jewelers owners ask for.
Reeds Ring Resizing
Sizing engagement rings, anniversary bands, and fashion rings in 10k, 14k, and 18k gold and platinum.
Heirloom Prong & Stone Repair
Restoring worn prongs on older bridal mountings and re-securing stones that have loosened over years of wear.
Chain & Bail Repair
Soldering broken chains and replacing worn bails on Reeds pendants and heirloom pieces.
Colored-Gemstone Tightening
Stone-safe tightening on sapphire, ruby, and morganite settings from Reeds fashion collections.
Rhodium Re-Plating
Refreshing white-gold Reeds pieces that have worn to a warmer color.
Diamond Replacement
Sourcing matched replacement diamonds for lost pavé, halo, or center stones.
Determine your repair options
Submit your repair request and a senior member of our service team will evaluate it and confirm next steps shortly. Your brand is pre-noted as Reeds Jewelers.
Five reasons your piece
belongs on our bench.
Lloyd's-Insured Custody
Every piece protected end-to-end under a Jewelers Block Policy from intake to return.
Predictable Turnaround
Written timelines you can plan around — most consumer repairs returned in 10–15 business days.
Bench-Master QC
Multi-stage inspection by senior jewelers before any piece leaves the bench.
Built for Volume
The same infrastructure that runs national retail programs — applied to your single piece.
Mail-In Convenience
Prepaid shipping label provided after your service request is approved. Your piece never leaves insured custody.
Reeds Jewelers
repair questions.
Common questions from Reeds Jewelers owners about repair, warranty, and turnaround.
- Where can I get my Reeds Jewelers ring repaired?
- You can drop your Reeds ring at a Reeds store or mail it directly to RJS for independent, insured service. Many owners choose RJS for faster, technician-direct turnaround or when the repair falls outside Reeds' in-store service scope.
- Can you fix an older Reeds engagement ring that has worn prongs?
- Yes. Retipping and full prong rebuilding on older Reeds bridal mountings is standard bench work — we restore the prong tips to their original height and grip so the center stone is secure again.
- How much does Reeds ring repair cost?
- Reeds ring repair cost depends on the metal, the repair type, and the setting complexity. A written quote is issued after inspection and before any bench work is authorized.
- Can you replace a lost stone in my Reeds fashion ring?
- Yes. We source matched replacement diamonds and colored gemstones — cut, color, and clarity confirmed with you in writing — and set them into the original Reeds mounting so the piece reads as untouched.
- How do I send my piece in for repair by mail?
- Submit the service verification form on this page with a description and photos. Our jewelry service center will evaluate your request within one business day and email an insured, prepaid shipping label. Your piece never leaves insured custody from the moment it enters our system.
- What is the typical repair turnaround?
- Standard turnaround on most consumer repairs is 10–15 business days from the date your piece arrives at our facility. Complex restorations, custom stone sourcing, or vintage component fabrication may extend that window — you will be given a written timeline before any work begins.
- Is my jewelry insured while it is in your care?
- Yes. Every piece in RJS custody is covered end-to-end by a Lloyd's of London Jewelers Block Policy from the moment it arrives until it is returned. We provide documented chain-of-custody on every job and can supply insurance certificates on request.
Trusted by the brands behind
the jewelry you wear.
20+ years of bench-master precision, now available for individual pieces.