Brillianteers
Authorized Repair.
RJS Repair Jewelry Solutions is an authorized repair partner for Brillianteers engagement rings, bridal sets, and fine jewelry. Our technicians service, restore, and repair Brillianteers pieces — natural diamond, lab-grown diamond, and moissanite — to the same standards they were made to.
RJS Repair Jewelry Solutions is an authorized repair partner for Brillianteers jewelry, operating from Hollywood, Florida and serving customers nationwide by insured mail-in. RJS has been on the bench since 2002 and is Lloyd's of London insured. Brillianteers owners who need ring sizing, prong work, stone replacement, or refinishing on their engagement ring, bridal set, earrings, or pendant should request an evaluation through RJS to keep the work within the piece's lifetime workmanship warranty.
Brillianteers,
on a master bench.
Brillianteers pieces are handcrafted engagement rings, bridal sets, studs, pendants, and necklaces in natural diamond, lab-grown diamond, and moissanite — often with pavé, halo, channel-set, and three-stone settings. Those micro-set accents are the parts that see wear first, and they need a bench that treats them as carefully as the center stone.
As an authorized Brillianteers repair partner, RJS uses manufacturer-correct methods for sizing, prong tightening and rebuilding, stone replacement, and refinishing — preserving the design and the workmanship behind Brillianteers' limited lifetime warranty.
Lloyd's of London insured. 20+ years on the bench. 50,000+ pieces processed annually under documented chain of custody.
Service work
Brillianteers owners ask for.
Ring Sizing
Sizing Brillianteers solitaire, halo, and side-stone rings up or down with heat and pressure calibrated for the setting.
Prong Retipping & Tightening
Re-securing center diamonds, lab-grown stones, and moissanite, plus the small pavé and channel accents.
Stone Replacement
Sourcing and setting matching diamonds, lab-grown stones, or moissanite to restore the original look.
Rhodium Plating
Restoring the bright white-gold tone on settings worn by everyday wear.
Chain, Clasp & Earring Repair
Soldering necklace and bracelet links, replacing clasps, and rebuilding earring posts and backs.
Polishing & Refinishing
Returning your piece to showroom condition without disturbing stone facets or micro-pavé.
Determine your repair options
Submit your repair request and a senior member of our service team will evaluate it and confirm next steps shortly. Your brand is pre-noted as Brillianteers.
Five reasons your piece
belongs on our bench.
Lloyd's-Insured Custody
Every piece protected end-to-end under a Jewelers Block Policy from intake to return.
Predictable Turnaround
Written timelines you can plan around — most consumer repairs returned in 10–15 business days.
Bench-Master QC
Multi-stage inspection by senior jewelers before any piece leaves the bench.
Built for Volume
The same infrastructure that runs national retail programs — applied to your single piece.
Mail-In Convenience
Prepaid shipping label provided after your service request is approved. Your piece never leaves insured custody.
Brillianteers
repair questions.
Common questions from Brillianteers owners about repair, warranty, and turnaround.
- What does authorized repair mean for my Brillianteers piece?
- Authorized repair means RJS technicians are approved to service Brillianteers jewelry using manufacturer-correct methods, materials, and replacement stones. Choosing an authorized partner protects the design, the setting work, and the standing of the piece's limited lifetime workmanship warranty.
- Does RJS repair cover my Brillianteers lifetime warranty?
- Brillianteers' limited lifetime warranty backs their workmanship and includes annual cleaning, polishing, and prong tightening. RJS performs that same service work as an authorized partner. Submit the service verification form and our team will confirm what is warranty-eligible versus paid service before any work begins.
- Can you service a Brillianteers moissanite or lab-grown ring the same as a natural diamond ring?
- Yes — but the stones need different handling. Moissanite has different thermal properties than diamond, and lab-grown diamonds are set and finished with the same precision standards as natural stones. Our bench calibrates heat, pressure, and refinishing for each material so the stone's optics and the setting's integrity are preserved.
- Can you replace a damaged or lost Brillianteers stone?
- Yes. As an authorized partner, RJS sources a matching stone — natural diamond, lab-grown diamond, or moissanite — to match the cut, size, and color profile of the original. We confirm the replacement spec with you in writing before sourcing.
- What is the typical repair turnaround?
- Standard turnaround on most consumer repairs is 10–15 business days from the date your piece arrives at our facility. Complex restorations, custom stone sourcing, or vintage component fabrication may extend that window — you will be given a written timeline before any work begins.
- Is my jewelry insured while it is in your care?
- Yes. Every piece in RJS custody is covered end-to-end by a Lloyd's of London Jewelers Block Policy from the moment it arrives until it is returned. We provide documented chain-of-custody on every job and can supply insurance certificates on request.
- How do I send my piece in for repair by mail?
- Submit the service verification form on this page with a description and photos. Our jewelry service center will evaluate your request within one business day and email an insured, prepaid shipping label. Your piece never leaves insured custody from the moment it enters our system.
Trusted by the brands behind
the jewelry you wear.
20+ years of bench-master precision, now available for individual pieces.