Brand Repair · Ritani

Ritani
Jewelry Repair.

Ritani ring repair, resizing, and micropavé service on a master bench — insured mail-in nationwide, with written pricing before any bench work begins.

Where to repair Ritani

RJS Repair Jewelry Solutions repairs Ritani jewelry — French-set micropavé engagement rings, halo mountings, tulip and knife-edge solitaires, and diamond wedding bands — from a centralized bench in Hollywood, Florida, with insured mail-in service nationwide. RJS has been on the bench since 2002 and is Lloyd's of London insured. Ritani customers can send pieces in for independent service by mail regardless of where they originally bought the ring.

Brand Expertise

Ritani,
on a master bench.

Ritani built its name on French-set micropavé — tiny shared-bead diamonds set into V-shape channels along the shank and around the halo. Working micropavé requires bench discipline: sizing must be done without disturbing the shared beads, and lost accents must be replaced with matched-size diamonds and re-secured with the same French-set technique the original setter used.

Beyond micropavé, Ritani's engagement lineup includes tulip and knife-edge solitaires, hidden halos, and three-stone mountings, mostly in platinum or 18k white gold. The steady repair patterns are prong retipping on solitaire heads, halo accent replacement, and rhodium re-plating on white gold that has warmed with wear.

Lloyd's of London insured. 20+ years on the bench. 50,000+ pieces processed annually under documented chain of custody.

Common Repairs

Service work
Ritani owners ask for.

Ritani Ring Sizing

Sizing French-set micropavé, solitaire, and halo shanks in platinum and 18k gold without disturbing shared beads.

Micropavé Repair

Replacing lost French-set pavé accents with matched-size diamonds set in the original technique.

Prong Retipping

Rebuilding worn prong tips on tulip, knife-edge, and halo Ritani mountings.

Center Diamond Tightening

Re-securing round, cushion, and oval center diamonds in Ritani engagement rings.

Halo & Hidden-Halo Repair

Re-tightening halo accents and replacing lost hidden-halo stones under the center diamond.

Rhodium Plating & Polish

Restoring bright-white finish on white-gold Ritani pieces after everyday wear.

Start Your Repair

Determine your repair options

Submit your repair request and a senior member of our service team will evaluate it and confirm next steps shortly. Your brand is pre-noted as Ritani.

Why RJS

Five reasons your piece
belongs on our bench.

Lloyd's-Insured Custody

Every piece protected end-to-end under a Jewelers Block Policy from intake to return.

Predictable Turnaround

Written timelines you can plan around — most consumer repairs returned in 10–15 business days.

Bench-Master QC

Multi-stage inspection by senior jewelers before any piece leaves the bench.

Built for Volume

The same infrastructure that runs national retail programs — applied to your single piece.

Mail-In Convenience

Prepaid shipping label provided after your service request is approved. Your piece never leaves insured custody.

FAQ

Ritani
repair questions.

Common questions from Ritani owners about repair, warranty, and turnaround.

Where can I get my Ritani ring repaired?
Ritani is a designer sold through select independent jewelers, so many customers do not have a nearby Ritani service counter. You can mail your Ritani ring directly to RJS after submitting a repair request — we email an insured shipping label, log the piece under chain-of-custody, and return the finished repair insured.
Can you repair micropavé on a Ritani ring without losing the pattern?
Yes. French-set micropavé requires the same setting technique used to build the piece originally. Our bench replaces lost accents with matched-size diamonds and re-secures them in the original French-set style so the pattern reads intact.
Can you fix a broken prong on my Ritani engagement ring?
Yes. Prong retipping and full prong rebuilding on Ritani tulip, knife-edge, and halo mountings is standard bench work, restored to original prong height and grip without disturbing the center diamond.
How much does Ritani ring repair cost?
Ritani ring repair cost depends on the setting type, metal, and the specific repair — sizing, prong retipping, or micropavé replacement. A written quote is issued after inspection and before any bench work is authorized.
How do I send my piece in for repair by mail?
Submit the service verification form on this page with a description and photos. Our jewelry service center will evaluate your request within one business day and email an insured, prepaid shipping label. Your piece never leaves insured custody from the moment it enters our system.
What is the typical repair turnaround?
Standard turnaround on most consumer repairs is 10–15 business days from the date your piece arrives at our facility. Complex restorations, custom stone sourcing, or vintage component fabrication may extend that window — you will be given a written timeline before any work begins.
Is my jewelry insured while it is in your care?
Yes. Every piece in RJS custody is covered end-to-end by a Lloyd's of London Jewelers Block Policy from the moment it arrives until it is returned. We provide documented chain-of-custody on every job and can supply insurance certificates on request.

Trusted by the brands behind
the jewelry you wear.

20+ years of bench-master precision, now available for individual pieces.

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