Custom Repair Solutions
When Stock Won't Solve It.
One-off repairs that fall outside the standard catalog — custom component fabrication, CAD-modeled rebuilds, and senior-bench problem-solving.
Engineered for
retail programs.
Some repairs can't be solved with stock heads, stock shanks, or off-the-shelf clasps. When a piece needs a custom part fabricated or an entire section re-engineered, the job comes to our master bench.
Custom work is scoped, photographed, and quoted before execution — retailers get a clear cost and timeline before authorizing the repair so there are no customer-facing surprises.
Inside the
custom repair solutions bench.
Every job is bench-executed by senior jewelers — never outsourced, never automated past the standards of fine jewelry.
How the job
moves through.
Scope & Quote
Photographed scope and written quote before any bench time is committed.
CAD or Hand-Fab
Custom components modeled in CAD or hand-fabricated from raw stock.
Master-Bench Build
Executed by senior bench jewelers — never routed to junior bench.
Documented Return
Before/after documentation included with every custom repair.
Ready to add custom repair solutions to your
repair program?
Explore the full
repair bench.
Ring Sizing & Resizing
Precision ring sizing and resizing for retail chains and brand partners — sizing up, sizing down, and structural resizing across gold, silver, and platinum.
Learn more 02Prong Retipping & Rebuilding
Worn, broken, or missing prongs rebuilt and re-tipped under high magnification — protecting center stones and accent diamonds.
Learn more 03Stone Tightening & Replacement
Loose stones tightened, missing stones replaced — with GIA-graded matching for diamonds and bonded sourcing for colored stones.
Learn more