Charles & Colvard Authorized Repair & Moissanite Restoration
Charles & Colvard authorized repair
RJS is an authorized Charles & Colvard repair partner — a partnership established before the brand's 2026 bankruptcy — and we continue to service Charles & Colvard moissanite today. Resetting, prong and setting repair, resizing, and full restoration, with every piece covered under our Lloyd's of London Jewelers Block Policy.
Update — July 2026: what the Charles & Colvard bankruptcy means for your jewelry
Charles & Colvard filed for Chapter 11 bankruptcy in 2026, and a court-approved sale of its assets to AJS Creations closed in July 2026. The status of existing lifetime warranties under the new owner has not been publicly clarified, and the brand's service and warranty portals have become unreliable.
What this means in practice: if your Charles & Colvard piece needs repair, the manufacturer channel you registered with may no longer respond. Your moissanite itself is unaffected — the stones do not lose their properties because the company changed hands — and independent repair remains fully available.
Is my Charles & Colvard warranty still valid?
Honest answer: it is currently unclear. After a Chapter 11 asset sale, the buyer does not automatically assume warranty obligations, and AJS Creations has not published guidance. Keep your registration documents and receipts in case the new owner honors prior warranties. For physical repairs — loose stones, worn prongs, resizing, damage — you do not need to wait: these were paid repairs even before the bankruptcy, and RJS performs them with moissanite-appropriate techniques.
Moissanite repairs we handle
- Stone tightening and re-setting of loose moissanite
- Prong retipping and rebuilding
- Ring resizing (with laser welding where stones are present)
- Cleaning, polishing, and restoring cloudy or scratched settings
- Chain, clasp, and mounting repair
Why moissanite needs the right bench
Moissanite is durable but heat- and setting-sensitive during certain repairs. Working with a partner experienced specifically with Charles & Colvard moissanite means techniques and quality control matched to the material, not a generic approach.
How to send your Charles & Colvard piece for repair
- Request an insured, trackable shipping label.
- Receive a written evaluation and quote before work begins.
- Approve, and we complete the repair with insured custody throughout.
- Your piece is returned insured and tracked.
Frequently asked questions
Who repairs Charles & Colvard moissanite now that the company filed for bankruptcy? Independent specialists. RJS is an authorized Charles & Colvard repair partner (partnership established before the 2026 bankruptcy) and continues to service C&C moissanite — resetting, resizing, prong work, and restoration — regardless of the brand's corporate status.
Is my Charles & Colvard warranty still valid? Unclear. The 2026 Chapter 11 asset sale to AJS Creations did not come with published guidance on prior warranties. Keep your registration and receipts; for physical repairs you don't need the warranty channel.
Is RJS authorized by Charles & Colvard? Yes — RJS became an authorized Charles & Colvard repair partner before the brand's 2026 bankruptcy and continues to apply the same standards.
Can you fix a chipped or cloudy moissanite? We evaluate each stone; cloudiness is often cleaning or setting-related, and damaged stones can frequently be re-set or replaced.
Related services & guides: Charles & Colvard Repair page · Stone Tightening · Start a repair