Vintage and modern watch repair as a
centralized retail program.
A B2B-only program for jewelry retailers, watch brands, and insurance partners. Specialized vintage restoration, full movement service, and modern watch repair — all under Lloyd's-insured custody with audit-ready documentation.
A specialized bench for
vintage and modern watches.
Vintage watch repair and watch restoration are some of the most-requested service intents at retail jewelers — and the hardest to staff in-house. RJS operates the centralized watchmaking bench behind your retail brand, taking on both routine modern repairs and the heritage restoration work that customers travel for.
Every program is white-label by default: branded customer paperwork, branded packaging, and a single consolidated monthly report across every store. RJS partners exclusively with B2B accounts — no direct-to-consumer intake.
Vintage Watch Restoration
Case refinishing, dial restoration, hand re-luming, crystal re-fitting, and period-correct movement service for estate and heritage timepieces.
Movement Service
Disassembly, ultrasonic cleaning, jewel inspection, lubrication, regulation, and timing — for mechanical, automatic, and chronograph calibers.
Modern Watch Repair
Battery service, crystal replacement, gasket and pressure testing, band sizing, clasp and pin work across major contemporary brands.
Lloyd's-Insured Custody
Every piece is logged, photographed, and protected end-to-end under our Jewelers Block Policy — from carrier intake through return shipment.
Predictable Retail SLAs
Volume-tuned turnaround commitments your store managers can promise customers without flinching. Status reporting at the SKU level.
Audit-Ready Documentation
Before/after photography, restoration scopes, and warranty paperwork formatted for insurance, manufacturer, and retail compliance.
One disciplined workflow,
from intake to branded return.
Intake & Condition Report
Each timepiece is logged with photographic documentation, a written condition report, and a restoration scope before any work begins.
Specification Match
For vintage pieces, parts, dials, hands, and finishes are matched to the original period — sourced from bonded inventory or specialty suppliers.
Bench Restoration
Hand-executed by senior watchmakers and restorers. No production shortcuts; movement service performed against the caliber's original spec.
Multi-Point QC
Timing, water resistance where applicable, finish quality, and dial alignment verified against the approval ticket and original photographs.
Branded Return
Packaged in your branded materials with archival documentation, then shipped under insured custody back to the originating store.
Outsource your watch
repair queue.
We work exclusively with retail chains, brands, manufacturers, and insurance partners — never direct-to-consumer. Let's scope a program around your store footprint and SLA targets.